Welcome to Haus of Hayat (referred to as “we,” “us,” or “our”). These Terms and Conditions (“Agreement”) govern your access to and use of our website, https://hausofhayat.com/, and the purchase of any products offered.

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of the terms, you must not use our Website.

1. General Terms

  • Eligibility: By using this Website, you represent that you are at least 18 years old or are visiting the site under the supervision of a parent or guardian.
  • Modification: We reserve the right to change, modify, add, or remove portions of these Terms at any time without prior written notice. It is your responsibility to check these Terms periodically for changes. Your continued use of the Website following the posting of changes constitutes your acceptance of the changes.
  • Privacy Policy: Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

2. Products and Orders

  • Product Information: We strive to be as accurate as possible with product descriptions, images, and pricing. However, as we primarily sell artificial jewelry, slight variations in color, finish, or measurements may occur due to photography, screen settings, or manufacturing processes.
  • Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. Prices displayed are inclusive of GST/applicable taxes, unless otherwise stated.
  • Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason, including product availability, errors in pricing or product information, or issues with payment verification.
  • Cancellations: Order cancellation is governed by our Refund, Return & Cancellation Policy.

3. Account Registration and Security

  • Account: You may be required to register an account to access certain features of the Website, such as placing orders or viewing your order history.
  • Responsibility: You are responsible for maintaining the confidentiality of your account password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account.
  • Accurate Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

4. Payment, Shipping, and Delivery

  • Payment Methods: We accept various forms of payment, including [List accepted payment methods, e.g., credit/debit cards, UPI, Net Banking, and Cash on Delivery (COD)].
  • COD: For COD orders, we reserve the right to confirm the order details via phone or email before dispatch. We may limit the total value of COD orders.
  • Shipping: We rely on third-party shipping partners. Delivery times are estimated and are not guaranteed. We are not liable for any delays in shipping caused by the carrier.
  • Risk of Loss: All products purchased from Haus of Hayat are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

5. Intellectual Property Rights (IPR)

  • Ownership: All content on the Website, including text, graphics, logos, images, product designs, and the arrangement thereof, is the exclusive property of Haus of Hayat and is protected by Indian and international copyright, trademark, and other intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, non-transferable right to access and use the Website solely for personal, non-commercial use.
  • Prohibited Use: You may not copy, reproduce, republish, upload, post, transmit, or distribute any part of the Website’s content without our express written permission.

6. User Conduct and Prohibitions

You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms. Prohibited activities include:

  • Posting or transmitting any content that is abusive, defamatory, harassing, or otherwise objectionable.
  • Using the Website to transmit any computer viruses, worms, or other malicious code.
  • Collecting or harvesting personal information of other users.
  • Engaging in any activity that interferes with the proper functioning of the Website.

7. Limitation of Liability and Disclaimer of Warranties

  • AS IS Basis: The Website and all products are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, or products included on the Website.
  • Artificial Jewelry: Since our products are artificial jewelry, we offer no warranties regarding the longevity of the plating, stone setting, or general durability beyond what is stated in our returns policy for damaged items.
  • Liability Cap: To the fullest extent permitted by applicable law, Haus of Hayat will not be liable for any damages of any kind arising from the use of this Website or from any products purchased, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. Our total liability for any claim arising out of these Terms shall not exceed the total price paid by you for the product giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Haus of Hayat, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account.

9. Governing Law and Jurisdiction

  • This Agreement is governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
  • You irrevocably consent to the exclusive jurisdiction and venue of courts located in Bangalore, Karnataka, India for all disputes arising out of or relating to the use of the Website.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

  • Email: support@hausofhayat.com
  • Address: Haus of Hayat, 501 Sanath Sadan, 4th Cross, New BEL Road, Bangalore – 560054